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Terms And Conditions

DELIVERY INFORMATION

MewaMasala.com is currently offering Delivery in whole of India.

The maximum time of dispatching is 7days from the time of receiving the techincally and commercially complete order except in case of bulk orders.

The website is not responsible for delay in dispatching & delivery caused by uncontrollable circumstnaces. The final decsion in such cases shall be under the jurisdiction of the website admin.

The Website reserve the right to reject the order with intimation and refund, if the delivery area is beyond its reach.

We assure quality, value & prompt delivery. We understand how important it is that food you serve to your loved ones is of good quality.We gaurantee that both dryfruits & spices ordered by you is handled by our team of shoppers who while selecting & purchasing the product for you keep in mind of good quality & highest standards. Our shoppers select the goods as if they are shopping for themself.

We assure you delivery of your order without unnessnecery delay.

 

 

PRIVACY POLICY

MewaMasala.com require & store some of your personal information while you choose to make a purchase on the website .Protecting your privacy is very important to us.

i) Online Purchase: In order to complete a successful transaction you need to provide us with certain personal information such as your name, credit card number & expiry date, credit card billing address, telephone number, e-mail address, the name or names of the person(s) who will receive the goods (if not you). We also require the address of delivery & contact details. We require this information to process, fulfill and confirm your order delivery and keep you informed of shipment status.

iii) Online Surveys: We occasionally conduct online surveys amongst clients & use the feedback to improve our services or extend promotional offers to customers. Participation in these surveys is entirely optional and survey participants are anonymous unless otherwise stated in the survey.

We automatically store the following information at our servers while you visit our website.

i) The Internet Protocol Address used by your web browser & of any email sent to us.
ii) Your browser type & operating System.
iii) The date & time of your visit to our website.
iv) The specific web pages & services that you have accessed on our portal.

We collect these data to measure the number of visits, average time spent on the Site, pages viewed and similar Site usage information in order to improve the Sites content and to better meet our customers’ needs and preferences.

We store cookies into your computer to remember your last visit to our site. Cookies allow us to serve you better and more efficiently, and to personalize your experience at our site. Cookies do not contain any personally identifying information and do not compromise your privacy or security. You have the option to refuse the cookie or delete the cookie file from your hard disk as per your will using many of the popular techniques widely used.

We may disclose any information, if ordered to do so by law, court order, as requested by other government or law enforcement authority, or in the good faith belief that disclosure is otherwise necessary or advisable including, without limitation, to protect the rights or properties of mewamasla.com or any or all of its affiliates, associates, employees, directors or officers or when we have reason to believe that disclosing the information is necessary to identify, contact or bring legal action against someone who may be causing interference with our rights or properties, whether intentionally or otherwise, or when anyone else could be harmed by such activities.

MewaMasala.com ensures a safe and secure environment for every transaction you conduct online on our portal.. Your credit card details may be shared with our service providers or vendors to the extent deemed to be necessary.

Our portal may have external reference links, which if clicked will take you to sites outside the domain address of our portal, which we believe are safe sites. However, we take no responsibility of your safe surfing on the external sites. We encourage you to read the privacy statements of all such sites outside our portal which you visit clicking any link on our website.

Please note that we review our Privacy Policy from time to time, and we may make periodic changes to the policy. Therefore, you encourage you to bookmark this page and/or periodically review this page to make sure you have the latest version. Regardless of later updates, we will abide by the privacy practices described to you in this Privacy Policy at the time you provided us with your personal information.

If you have any additional queries, please email us at support@mewamasala.com and we will reply within 5 business days.

Thanks for using MewaMasala.com.

 

 

 

 

 

 

TERMS & CONDITIONS

By using MewaMasala.com services, you are deemed to have accepted the terms and conditions listed below. http://MewaMasala.com(“the Website”) reserves the right to edit, alter, modify or change these terms and conditions without any prior notice. The contents of the Website are provided “as is” and the owners of the Website shall not be responsible for any errors or omissions contained on the Website and reserve the right to make changes without prior notice.

All products/services and information contained on the Website are “invitation to offer”. Your order for purchase constitutes your “offer” which shall be subject to terms and conditions as listed below. The Website reserves the right to accept or reject your offer. The agreement between you and the Website shall be subject to the following terms and conditions:-

1. All prices are subject to change without prior notice. Products may become unavailable at short notice.

2. The Website reserves the right to refuse or cancel any order placed for a product that is listed at an incorrect price on the Website. This shall be regardless of whether the order has been confirmed and whether payment has been already collected from you. In the event that payment has been already collected the Website shall immediately arrange a refund.

3. If the event that a delivery becomes impossible due to a mistake made by you (i.e. wrong name or address) any extra cost incurred by the Website for redelivery shall be claimed from you.

4. We take special care to ensure that goods reach you within 10 business days of placing the order. The Website shall not be liable for any delay in delivery due to delays by our delivery partners and delays caused by acts of nature like floods, fire, war, strike, riots or any cause that is beyond the control of the Website

  1. The Pricing mentioned in the website are subject to change without prior intimation. The prices applicable on the goods shall be the MRP unless otherwise stated. Prices applicable shall be the price of the product at the date and time of shipment.
  2. Any discrepency in order delivered as comapred to ordered items or non delivery of order should be intimated to the Mewamasala.com within 24 Hours of Delivery and within 24 Hours of Placing the order in case of non delivery,if not intimated the within the stipulated time, mewamasla.com is not responsible for the discrpency and in those matters owner decision shall remain final.

 

 

CANCELLATION AND REFUND POLICY

Dear Customer ,

We at MewaMasala.com try to provide you the products which are of the best quality available. Our all efforts goes into sourcing the best in class and delivering you the products within your desired time. However in case of any discripency we have the following policy

Customers are requested to check all the items for any defect, at the time of delivery. The ordered items will not be returned or replaced unless there is any reasonable defect. If returned, it is to be done without unwrapping the item or using it in any way. MewaMasala.com will not refund for any partially or fully used item. If any shipping charges are involved, that won’t be refunded. Customer shall bear any cost involved in reshipping.

1)  If any delivery is not completed during first attempt due to erroneous or insufficient address, addressee not present at residence, address found locked or refusal to accept, customers shall still be charged for the order. No money back would be entertained for such items. Customer shall bear any cost involved in reshipping.

3 ) Cancellations have to be made within 12 hours after placing an order. You have to get in touch with us by seding a mail to mewamasala@gmail.com or calling at 7044292299 and giving reference to your order for cancellation of order. However if we received the cancellation notice after the order has already being processed by us, the order cannot be cancelled in such case Email us at support@mewamasala.com , reserves all the rights to make a decision whether an order has been processed or not. The customer shall accept MewaMasala.com decision regarding the cancellation.

4) The amount charged as instrument bouncing on processing of refund will not be reimbursed by MewaMasala.com. We are not liable to pay for any fees charged by bank at the time of processing the payment while refunding.

 

 

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